Accessibility Statement

Accessibility Statement

Our Commitment

Europa Beauty Supplies Ltd, the operator of Kaaral Canada’s online store at shop.kaaral.ca, is committed to making its website, digital services, and online content accessible to the widest possible audience, including people with disabilities.

We work to provide an inclusive, user-friendly experience and to identify, prevent, and remove barriers that may affect access to information, website navigation, communication with us, or the use of our services.

Our approach is guided by the principles of dignity, independence, integration, and equal opportunity.

Accessibility Standards

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a framework for our ongoing accessibility improvements. We are committed to meeting the Canadian and Ontario accessibility requirements that apply to our business.

These guidelines are built on four main accessibility principles:

  • Perceivable: Information and interface elements should be presented in ways users can perceive.

  • Operable: Navigation and interface components should be usable through different input methods, including keyboard navigation.

  • Understandable: Information, instructions, and interactions should be clear, logical, and predictable.

  • Robust: Content should work reliably with a range of browsers, devices, and assistive technologies.

WCAG 2.2 Level AA is our accessibility improvement target. This statement describes our commitments and approach; it does not represent a certification of full website conformance.

Accessibility Measures

As part of our ongoing digital accessibility efforts, we strive to:

  • Maintain clear and consistent navigation across shop.kaaral.ca.

  • Use appropriate headings, labels, and semantic HTML structure.

  • Provide alternative text for meaningful images.

  • Improve colour contrast and typography to support readability.

  • Support keyboard navigation and visible keyboard focus.

  • Make forms, buttons, and interactive elements identifiable and usable.

  • Avoid using colour as the sole means of conveying information.

  • Provide clear instructions and meaningful error messages.

  • Improve compatibility with screen readers, browser zoom, and other assistive technologies.

  • Consider accessibility when adding or updating content, products, and features.

  • Review reported accessibility barriers and prioritize appropriate improvements.

Where third-party accessibility tools or widgets are used, they are intended to complement these measures. They do not replace accessible website design, maintenance, or evaluation.

Compatibility

We aim to support current versions of major web browsers and commonly used assistive technologies.

The experience may vary depending on the browser, operating system, device, assistive technology, and software configuration used. Keeping software up to date may help improve compatibility.

If your setup prevents you from accessing information or completing an action on our website, please contact us so that we can assist you.

Accessibility Limitations

Accessibility is an ongoing process. Some content or functionality may not yet fully meet our accessibility target, including older media, documents, or features provided through third-party integrations.

If you encounter a barrier, please let us know. We will review the issue and work toward an appropriate solution. Where needed, we will work with you to provide the information or assistance through an accessible alternative.

Third-Party Content and Services

Our website uses Shopify and may integrate or link to third-party services, such as payment providers, applications, and social media platforms.

Some aspects of these services are controlled by their respective providers. We consider accessibility when selecting and using third-party services and welcome reports of barriers so that we can investigate, work with the relevant provider where appropriate, and help you access our services.

Feedback and Accessibility Support

We welcome feedback about the accessibility of shop.kaaral.ca.

If you experience an accessibility barrier, need information in an alternative format, or require assistance completing an action on our website, please contact us:

  • Email: info@europabeauty.com

  • Telephone: +1 (905) 889-4142

  • Mailing address:
    Europa Beauty Supplies Ltd
    1255B Reid St, Unit 4B & 5B
    Richmond Hill, ON L4B 1G1
    Canada

To help us understand and address your request, please provide, where possible:

  • The URL of the page or the service where you experienced the issue.

  • A brief description of the barrier or assistance needed.

  • Your browser, operating system, and assistive technology, if relevant.

  • Your preferred contact method or communication format.

You do not need to provide a diagnosis or detailed medical information to request accessibility assistance.

We strive to respond to accessibility enquiries within 1–2 business days. If resolving an issue requires additional time, we aim to explain the next steps and discuss available alternatives.

Company Information

Canadian Website Operator and Seller
Europa Beauty Supplies Ltd
1255B Reid St, Unit 4B & 5B
Richmond Hill, ON L4B 1G1
Canada

Website: shop.kaaral.ca
Email: info@europabeauty.com
Telephone: +1 (905) 889-4142

Continuous Improvement

Digital accessibility is an ongoing commitment. We aim to review our website and accessibility practices regularly, taking account of evolving standards, technology, and user feedback.

We will update this statement as our accessibility practices and website features develop.

Last updated: October 16, 2026